PayD Card KamelPay Balance Check—Complete Guide UAE
You have a PayD card from KamelPay. Your salary just came in. And now you need to know exactly how much is on it — before you withdraw cash, pay bills, or send money home to your family.
Here’s what makes the PayD card different from other UAE salary cards: it’s issued by KamelPay, a UAE-based fintech that partnered with Mastercard to serve the unbanked labor force in the country . That means it’s an open-loop Mastercard — you can use it almost anywhere, not just at specific ATMs or branches. But to avoid unnecessary fees, you need to know the right ways to check your balance.
Safety Note: UAEfinbiz is an informational guide only and does not have access to your PayD card or account. Never share your card number, PIN, OTP, Emirates ID, or login credentials with any third-party website or individual. Always use official KamelPay channels for balance checks. For verified information, visit the official KamelPay website at www.kamelpay.com . KamelPay will never ask for your PIN or OTP outside of their official app or verified channels. If you receive any suspicious messages, ignore them and report immediately.
What is the PayD Card?
The PayD Card is a prepaid salary card issued by KamelPay, a UAE-based fintech company, in partnership with Mastercard . It’s designed for companies to pay their low-income employees in full compliance with the UAE’s Wage Protection System (WPS) regulations .
Key features:
- Mastercard network — open-loop, works globally wherever Mastercard is accepted
- Salary cap: Up to AED 5,000 per month
- No monthly charges — completely free to maintain
- No minimum balance required
- 24/7 access to funds via ATM, POS, and e-commerce purchases
- Earned Wage Access — allows anytime salary withdrawals
- Super app — send remittances and pay bills online
- Balance check methods: ATM, Mobile App
Fees to know:
- ATM withdrawal (Ajman Bank network): Free
- ATM withdrawal (other banks): AED 2.10
- Card replacement: AED 26.25
2 Ways to Check Your PayD Card Balance
Method 1: NaqaD by KamelPay App (Recommended)
The NaqaD by KamelPay app is the fastest and most convenient way to check your balance. It’s free, available 24/7, and works from anywhere .
How to check:
- Download the NaqaD by KamelPay app from the App Store (iPhone) or Google Play Store (Android)
- Register or log in using your credentials
- Your balance appears on the home screen after login
- Navigate to your PayD card to view recent transactions
Cost: Free.
Pro tip: The NaqaD app is more than just a balance checker. It’s a “super app” that allows you to send remittances, pay utility bills, and manage your finances — all from one place .
Method 2: ATM Balance Inquiry
ATMs are everywhere in the UAE and available 24/7. PayD cards work at a wide network of ATMs for salary withdrawals .
How to check:
- Find an ATM with the Mastercard logo (most UAE ATMs)
- Insert your PayD card
- Enter your 4-digit PIN
- Select “Balance Inquiry” from the menu
- View your balance on screen
Cost:
Pro tip: To avoid ATM fees, check your balance via the NaqaD app instead. It’s free and instant.
Quick Reference — All PayD Methods
| Method | What You Do | Cost |
|---|---|---|
| NaqaD App | Download app, log in, view balance on home screen | Free |
| ATM (Ajman Bank) | Insert card, enter PIN, select Balance Inquiry | Free |
| ATM (Other Banks) | Insert card, enter PIN, select Balance Inquiry | AED 2.10 |
Frequently Asked Questions
How do I check my PayD card balance?
Use the NaqaD by KamelPay app. Download it from the App Store or Google Play, log in, and your balance appears on the home screen. You can also check your balance at any ATM with the Mastercard logo.
Is there a fee for checking my PayD balance?
Balance checks via the NaqaD app are completely free. ATM balance inquiries are free at Ajman Bank ATMs. Other banks’ ATMs may charge AED 2.10 per inquiry.
Can I check my PayD balance without internet?
Yes — you can use any ATM with the Mastercard logo to check your balance. Just insert your card, enter your PIN, and select Balance Inquiry.
What is the NaqaD app?
NaqaD by KamelPay is the official mobile app for PayD cardholders. It allows you to check your balance, view transaction history, send remittances, pay bills, and access your salary anytime through Earned Wage Access.
What should I do if my PayD card is lost or stolen?
Call KamelPay customer support immediately at (+971) 4 562 3700. They will block your card and arrange a replacement. A card replacement fee of AED 26.25 applies.
Can I use my PayD card outside the UAE?
Yes — the PayD card runs on the Mastercard network and works globally wherever Mastercard is accepted. International ATM fees may apply.
How do I contact KamelPay customer support?
Call (+971) 4 562 3700 or email them directly. KamelPay also offers 24/7 multi-channel support for cardholders.
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